Eaglesoft Appointment Reminder Setup: The Canadian Clinic Guide (CASL-Compliant)
Integrations & TechnologySEP 14, 2026

Eaglesoft Appointment Reminder Setup: The Canadian Clinic Guide (CASL-Compliant)

Eaglesoft tracks when a patient is due, but it does not track whether you are allowed to message them. This guide covers the exact recall menu paths, the service code setting that silently breaks reminders, and the CASL consent record the software never creates.

Kuldeep ArdeshanaRead Article →
Dentrix Ascend Canada: Setting Up Automated Recall and CASL-Compliant SMS Reminders
Integrations & TechnologySEP 9, 2026

Dentrix Ascend Canada: Setting Up Automated Recall and CASL-Compliant SMS Reminders

Dentrix Ascend tracks continuing care and sends reminders natively, but it does not enforce CASL. This guide covers the five-step recall configuration, the consent obligations that stay with the practice, and a reminder sequence built for Canadian rules.

Kuldeep ArdeshanaRead Article →
CDCP Claim Denials: A Workflow Guide for Canadian Dental Offices (2026)
Compliance & PrivacySEP 7, 2026

CDCP Claim Denials: A Workflow Guide for Canadian Dental Offices (2026)

When the Canadian Dental Care Plan denies a preauthorisation, your team needs a clear next step. This guide covers common CDCP denial reasons, a five-step tracking workflow, resubmission steps, and how to keep patients informed during delays.

Kuldeep ArdeshanaRead Article →
Tracker Dental Software: Appointment Reminder & Recall Setup Guide
Integrations & TechnologySEP 4, 2026

Tracker Dental Software: Appointment Reminder & Recall Setup Guide

Tracker dental software includes a continuing care module for recall list management but does not send automated SMS or email reminders. This guide covers how to configure Tracker's recall module, meet CASL obligations, and connect a third-party platform for automated patient communication.

Kuldeep ArdeshanaRead Article →
CDCP for Your Dental Practice: The Admin, Billing, and Patient Communication Playbook (2026)
Practice ManagementSEP 2, 2026

CDCP for Your Dental Practice: The Admin, Billing, and Patient Communication Playbook (2026)

CDCP billing differs from standard insurance in three critical ways: fees follow a government schedule, assignment of benefits is mandatory, and some services require preauthorisation. Here is the full admin and billing playbook for Canadian dental practices.

Kuldeep ArdeshanaRead Article →
15 CASL-Compliant Dental Unscheduled Treatment Follow-Up Scripts for Canadian Clinics
Patient CommunicationAUG 31, 2026

15 CASL-Compliant Dental Unscheduled Treatment Follow-Up Scripts for Canadian Clinics

Unscheduled treatment follow-up messages are commercial electronic messages under CASL. Here are 15 ready-to-send scripts (5 SMS, 5 email, 5 phone) with the compliance checklist and timing sequence your front desk can use today.

Dr. Aashna PatelRead Article →

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